Industry leaders believe adopting AI in the BPO sector will enable agents to focus on more complex transactions. But are they equipped to train agents for these new realities?
Interested in navigating the complexity of workplace uncertainties through unique experiences? Thrilled to be part of experiential sessions? Read here to know where you can find them.
DOLE Secretary Bienvenido E. Laguesma emphasised the importance of collaborative efforts to align the skills of the Filipino workforce with industry needs, while also emphasizing the necessity of providing employment opportunities and training programs.
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