Hinduja Global Solutions (HGS), a provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, has announced the appointment of Patrick Elliott as the Chief Executive Officer (CEO) for its UK operations.

To be based out of London in the UK, Elliott will focus on expanding the business in the region.  He will also be a key member of HGS' Global Advisory Board and participate in corporate strategy.

Elliott is an experienced leader with a track record of building and growing profitable businesses across IT services, telecom and business services. With more than 30 years’ experience, he has demonstrated his capability in business transformation, driving growth and turning around businesses within both large corporates and smaller entrepreneurial environments. He has a background in product management, sales and marketing, strategy, commercial and general management. 

Elliott was last with Capita, and out of his 10 years-stint there, he spent the last three years helping redefine and lead strategy for digital business. He has previously held senior management positions at The Instant Group, Serco, SAIC, Opta Ltd., BT Cellnet, Orange and Philips, all in the UK.

“We’re pleased to have Patrick join us as part of the HGS executive team. His extensive experience in the outsourcing business, especially in digital, and understanding of the UK market will be an asset to HGS as we look to drive higher growth in the UK region,” said Partha DeSarkar, Group CEO, HGS said.

“HGS is well-positioned in the UK as a leading CX provider and I am very excited to start my new innings here. I look forward to working closely with the fantastic team at HGS and our clients to co-create and grow the partnerships in the region,” added Elliott.