Knowledge workers as high-level workers enable businesses innovation and excellence. Investing in their growth and development in the face of an uncertain future of work becomes more critical than ever. Read how you can create a right-skilling strategy for them.
It is crucial for a business to quickly identify and bridge these gaps to boost its revenue and sales. A worker that doesn’t have the required knowledge or skills can cost the business a potential client or customer.
Your frontline workforce is the one who directly interacts with customers. Given the pandemic and ongoing ecosystem has considerably impacted the way business and customers interact, it becomes critical for the business to focus on right-skilling their frontline workers.
The entire brouhaha around coaching is about how coaches should develop themselves and omits creating coachability in individuals although no coach training is ever complete without the cautionary adage – coach only the coachable.
The workforce profile and the workplace scenario across the sectors are going through a transformation. The erstwhile concept of work is being challenged, redefined, and reshaped by millennials and Gen Z whose share in the employee population is steadily growing. As per estimates, millennials and Gen Z will take up 75 percent of the global workforce by 2025.