The year 2022 brought the term ‘quiet quitting’, where employee engagement hit a record low worldwide amidst an economic downturn.
Rick Hammell, CEO and founder of global human experience platform Atlas says in the new year, organisations will need to prioritise this facet of operations internationally, among other challenges and requirements.
In an exclusive interaction with People Matters, Hammell discusses the future of the workplace in 2023 and the likely trends, and concerns, especially of a recession.
Testing the International Waters
Companies that have exclusively operated in one country may find themselves looking outside of their domestic market for the first time in 2023 – not to access new customer markets, but to connect with global talent.
From an HR perspective, the most essential and prevalent tool we’ll see these companies implementing is an employer-of-record (EOR) platform to serve as an ‘in-country expert’ as they scale their business globally. The country-by-country HR analytics will equip organisations with the insights and background they need to make educated decisions on where to source new talent next year.
Quieting the Quiet Quitting
We will see organisations prioritise employee engagement internationally, preventing both employee burnout and organisational inefficiency due to turnover. This will be especially noticeable for companies expanding globally, as local governmental ordinances – such as salary transparency laws – will impact international organisations looking to expand to these regions.
APAC: Historically, APAC has been underserved from an EOR perspective. However, we expect this to change in 2023 to reflect the region’s increase in hybrid and flexible work environments, as well as the rise of independent contractors.
LATAM: Companies looking to ‘follow the sun’ in 2023 will diversify talent beyond India and Europe, meaning talent markets in areas like Columbia and Mexico will thrive next year.
EMEA: Europe saw the introduction of the four-day workweek this year, and we expect that the success of that experience will echo throughout the region in 2023. Regarding Africa, HR tech will support the region in new, mature ways, as reflected by the business boom we’ve seen over the last 24 months.
NA: Europe’s mandated equality programmes will migrate over to North America next year, especially as another tool in an organisation’s toolbelt to focus on employee retention.
Organisational strategies were disrupted in 2022 by the global economic downturn, prompting many to reconsider their existing plan as the recession led to staffing decreases.
In 2023, organisations will prioritise upskilling, reskilling and repurposing existing talent to best weather the economic situation. With the continued uncertainty of the hiring landscape next year, offering training opportunities to upskill or reskill current employees not only saves the time and money it would have cost to hire and train talent, but can reinforce company loyalty for employees looking to build their skill set within the organisation.
Employee Experience and Engagement
Globally, we saw a rise in employee turnover due to a lack of engagement in 2022. This year, we expect to see a strong focus on increasing employee engagement through bettering the employee experience – turning attention to employee experiences, proactive talent retention (and attraction), and leader effectiveness will help organisations increase engagement and better prepare for the year ahead.
2022 brought us chaos, but also the opportunity to review, renew, and advance. Read the end-2022 issue of People Matters Digital Magazine for a look back, and some key takeaways to bring forward.