News: Atlassian acquires ThinkTilt

HR Technology

Atlassian acquires ThinkTilt

The ThinkTilt acquisition builds on Atlassian's investment in enterprise service management (ESM), following the purchases of Halp for conversational ticketing, Mindville Insight for asset and configuration management, and Opsgenie for on-call management.
Atlassian acquires ThinkTilt

The collaboration software company, Atlassian has acquired Brisbane-based ThinkTilt the latest addition to the corporation's growing portfolio.

ThinkTilt is the maker of ProForma, a no-code form builder for Atlassian's Jira platform that is turning the process of collecting information into a pain-free process.

The Brisbane-based startup has been operating via Atlassian's 'Marketplace' of apps and add-ons for its suite of productivity software and has attracted more than 700 companies as users to date.

Atlassian Head of Product Edwin Wong says the acquisition, for an undisclosed sum, will bring the ThinkTilt and Jira teams together to really scale up ProForma.

"By integrating ProForma with Jira Service Management, teams will be able to deliver exceptional service experiences even faster," says Wong.

"Dynamic, cascading forms only surface the relevant fields to employees and customers. Advanced form validation capabilities allow teams to quickly collect and validate all the information they need about a request before it's automatically fast-tracked to the right teams for resolution.

"Plus, with a no-code/low-code editor, support for 24 languages, and 300-plus pre-built form templates that encapsulate customer best practices, IT can quickly spin up great service experiences for any team, delivering value fast."

The ThinkTilt acquisition builds on Atlassian's investment in enterprise service management (ESM), following the purchases of Halp for conversational ticketing, Mindville Insight for asset and configuration management, and Opsgenie for on-call management.

"We'll continue to augment its advanced forms and checklist capabilities as we integrate it tightly with Jira Service Management," added Wong.

ImageCredits: Office Snapshots

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