Freshworks Inc., the customer engagement software company, announced the appointment of tech veteran José Morales as Chief Revenue Officer. Morales most recently served as Atlassian Corporation Plc’s head of global field operations and specializes in driving revenue for high-velocity and hyper-growth companies. He will be instrumental as Freshworks continues its growth trajectory.
Morales will lead Freshworks’ 1,000+ person sales and go-to-market organization and will report to Freshworks founder and CEO Girish Mathrubootham. Morales is the latest addition to the senior executive team which includes the recent C-level appointments of Chief Financial Officer Tyler Sloat (from Zuora, Inc.), Chief Customer Officer Pradeep Rathinam (from AnsweriQ Inc. and Microsoft Corporation), and Chief Product Officer Prakash Ramamurthy (from Oracle Corporation).
Before Freshworks, Morales built Atlassian’s field operations organization which included direct sales, partner programs, services, and other key go-to-market functions. He helped scale Atlassian’s operations worldwide, establishing a global organization based in the U.S., the Netherlands, France, Germany, Japan, and the Philippines. Before Atlassian, Morales held go-to-market and sales leadership roles with noted Silicon Valley software companies including PeopleSoft, Inc., Epiphany, Inc., and Jaspersoft Corporation.
Morales succeeds Sidharth Malik, who has assumed a new and expanded role as Chairman of Freshworks India and continues as part of the company’s senior leadership team.